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The XSDepot.com site is governed by the terms that can be found below. Please read them carefully. By placing an order or using the XSDepot.com site, you are accepting these terms. XSDepot.com may make changes to the site and these terms at any time without notice.

  1. Contact Information
  2. Cookies Required
  3. Credit Card Security
  4. Drop Shipments
  5. Limited Warranty
  6. Minimum Orders
  7. Order Status
  8. Packaging Formats
  9. Payment Methods
  10. Privacy Statement
  11. Product Availability
  12. Order Processing
  13. Order Acceptance Policy
  14. Return Policy
  15. Shipping Information
  16. International Order Policy
  17. Taxes & Duties
  18. Currency Conversions
  19. Technical Support
  20. Typographical Errors
  21. Copyright Notice
  22. Disclaimer Notice



Contact Information: Your comments, questions and/or suggestions are valued. Please call or write to us at:

www.XSDepot.com
SpaceBound, Inc.
280 Opportunity Way
LaGrange, Ohio 44050
United States

Office Hours: Monday - Friday 10:00 am - 6:00 pm ET (Eastern Time)

Contact a Department Online:Order Status
Technical Support 
Orders Department 
Rebate Inquiry 
Product Information 
Customer Feedback 
Web Site Problems 
Affiliate Program 
Purchase Orders 
New Product Review 
Purchase Orders 

Or By Phone:
Orders Desk:1-440-355-8008
International:1-440-355-8008
Fax Number:1-440-355-8009

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Cookies Required: The XSDepot.com Web site requires the use of cookies to store items in the shopping cart. To be able to shop with us online, we ask that you accept a cookie. For additional information about cookies, please click here.

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Credit Card Security:XSDepot.com makes customer service one of our #1 top goals while you shop. We do the following to make your online ordering secure Top Priority.

Our secure order form uses Blue-Line, government-level security encryption to completely protect your credit card information from all snoopers.



In addition, our Secure Shopping Guarantee protects you while you shop at XSDepot.com, so that you never have to worry about credit card safety. Period. We guarantee that every transaction you make at XSDepot.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at XSDepot.com. Read the details of our Secure Shopping Guarantee.

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Drop Shipments: Check the "Drop Ship" box on the order form if you would like for us to send an order as a drop shipment to your customer. If you would like for us to attach a note to the order, please type your note in the "Special Instructions" field on the order form. We will not include any billing information with the order. A copy of your invoice will be sent to you via email. Please Note: There is a $1.99 drop ship charge that we will add to your order. For more information about drop shipments, please click here, or to review the shipping rates and policies click here.

Please note: Unfortunately, we are unable to drop ship to international addresses, APO's, and FPO's. OEM and/or Academic products are not available as part of our drop shipping service.

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Limited Warranty: All items sold by XSDepot.com are guaranteed against defects for 30 days from the invoice date. The defective item may be replaced only pursuant to the terms in the Information Center of this site. EXCEPT AS EXPRESSLY STATED IN THE INFORMATION CENTER OF THIS SITE, XSDepot.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO PRODUCTS SOLD BY XSDepot.com, INCLUDING, BUT NOT LIMITED, TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE.

XSDepot.com only warranty obligation is to, at the XSDepot.com sole discretion, repair, or replace, or issue a refund, in whole or in part, for any goods deemed defective by XSDepot.com during the applicable warranty period. XSDepot.com makes no warranty of merchantability of the goods or of the fitness of the goods for any particular purpose. Purchaser assumes all risk, liability, damage and loss in connection with the use of all goods and resale thereof, if any. XSDepot.com shall in no event be liable or responsible for any injury, loss, damage, liability, debt, cost, expense, charge or fee of whatever nature, incurred or suffered by purchaser, or any successor or customer of purchaser, whether direct or indirect, incidental or consequential, or in any other manner, in connection with the purchase, use or any resale of the goods.

In no event shall XSDepot.com, its officers, directors, employees and/or other representatives be liable for any damages of any kind, including without limitation, direct, indirect, compensatory, special, consequential, punitive, and/or incidental damages related to the products sold.

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Minimum Orders: At this time XSDepot.com does not have a quantity limit or a minimum per order after the initial required $350 order.

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Order Status: To check the status of your order just click here, send e-mail to Order department or call 1-440-355-8008.

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Packaging Formats: Please note, the packaging of each title is listed on the individual product description page.
  • Box: The product comes in a retail box. Please note: XSDepot.com is an international distribution company and some boxes are imported from outside the United States, and may not be exactly like the U.S. Box. Should you require U.S. Box only, please let us know upon placing your order and we will not ship you an international box.

    Please Note: Even though the software is packaged in a retail box this does not mean that the box contains a software manual. Many publishers and/or manufacturers include product instructions and/or manuals directly on the CD.
  • JBox: The product comes in a retail box that is the size of a Jewel Case.
  • DVD Box: The Product comes in a DVD Style Box. XSDepot.com is an international distribution company. Some boxes are imported from outside the United States, and may not be exactly like the U.S. Box. Should you require U.S. Box only, please let us know upon placing your order and we will not ship you an international box.
  • Retail Pkg: The product comes in Retail Packaging. Retail Packaging includes, but not limited to, Blister Pack, Special Manufacture Packaging or Large Flat Pack with full art work and UPC.
  • Retail Jewel: The product comes in a Jewel Case without any OEM warnings and with a front and a back cover.
  • Jewel: The product comes in a Jewel Case without any OEM warnings and with a front or a back cover at a minimum. The Product may also be packaged in a Slim Jewel Case and front cover only.
  • Flat Pack: The product comes in a Color Flat CardBoard Retail Packaging without any OEM warnings. (Dimensions comparable to retail jewel packaging)
  • Brown Box: As the name suggests, Brown Box titles include all the contents of a Retail Box title except for the box itself. Be assured, if it was in the box, you'll find it in the Brown Box version.
  • OEM: The product comes in a jewel case with an OEM warning (to be sold with hardware), in a jewel case without the cover, CD only in a sleeve, or in a jewel case with the manual.
  • Sleeve: The Product comes in a white paper/plastic or in a color cardboard CD packaging.
  • Spindle: The Product comes in CD only format without any packaging.
  • Media CD: (Unlicensed Software) The product comes in a sleeve or a jewel case without an OEM warning and should be sold with a license.
Customer Agreement: By Purchasing OEM, Academic, or Media Only software, you agree to sell OEM Software with hardware, Academic Software to qualifying buyers, and/or Media Only (unlicensed) software with a license. Also, you agree to abide by the publishers' restrictions and limitation of warranty.

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Payment Methods: XSDepot.com accepts the following forms of payments:
  • Visa
  • Master Card
  • Discover
  • American Express
  • CODs accepted in the United States only via UPS (Add $7.00) (USA Only)
  • Wire Transfer
  • Money orders and cashier's checks, in U.S. Dollar funds only.
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Privacy Statement: Our privacy policy demonstrates our firm commitment to your privacy. XSDepot.com has security measures in place to protect the loss, misuse and alteration of the information under our control. Read the details of our Privacy Statement

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Product Availability: All titles currently in stock are listed on our Web site. The simplest way to discover if we carry any particular CD-ROM is to search for it. If you don't find it in your search, we don't currently have it in stock. XSDepot.com is updated daily.

Backordered items will be canceled from your order unless otherwise specified at the time of your order. The in-stock item(s) will ship separately. You will not be charged for the backorder title until it is ready to ship. Upon the availability of the backorder title, it will be shipped to you via the original shipping method requested and you will be charged for applicable shipping charges, duties and taxes, and surcharges (if applicable) on all backorder titles.

All prices and product availability are subject to change without notice. Please note, XSDepot.com doesn't offer price protection. Due to the nature of our business, the price you pay today may be different at a later date. Unless stated, prices do not include shipping and applicable sales taxes. Product quantities may be limited. Some items may have a limit on the number of units that can be purchased per order. List price refers to manufacturer's original suggested retail price and may be different than the actual selling prices in your area.

Shopping cart contents are price protected for 2 hours from the time they are added to the shopping cart. XSDepot.com reserves the right to remove any item from your shopping cart after 14 days and/or while supplies last for that item.

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Order Processing: You may track the Status of your order by going to our Order Status Page.

Orders received before 12 pm ET on a business day will be processed that same day.

Orders received after 12 pm ET on a business day will be processed the following business day. We will attempt to ship all packages up to 3 pm ET, but we can not guarantee shipping .

Orders received on weekends and holidays will be shipped on the following business day.

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Order Acceptance Policy: Receiving an electronic or another type of order confirmation does not mean that XSDepot.com has accepted your order, nor does it signify confirmation of our offer to sell the item(s). XSDepot.com reserves the right at any time after receiving your order to accept or decline your order for any reason. XSDepot.com reserves the right at any time after receiving your order, without providing prior notice to you, to provide or supply less than the quantity you ordered of any item. XSDepot.com may also require additional information or verification(s) before accepting or processing any order.

XSDepot.com also reserves the right to terminate an active reseller, at any time, for any reason, without notification. This includes but is not limited to purchase inactivity within a six month timeframe.

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Return Policy: All products are covered by manufacturer's warranty. If your title is defective, contact our technical support department (within 30 days of the invoice date) to obtain a Return Merchandise Authorization Number (RMA). Defective products will be replaced upon receipt of product. XSDepot.com will gladly and promptly replace any product where the media proves to be defective with the same product type free of charge provided the product is returned within 30 days of invoice date with all original packaging.

A Return Merchandise Authorization will not be issued for any reason other than for the return of a media defective item for replacement. Returns for stock adjustment purposes will not be accepted.

Please Note: The RMA Number must appear on the outside of the Packing Box upon the return of your product. If your return has not been assigned an RMA Number, XSDepot.com will not process the return. The customer will be responsible for shipping charges to return the package to them. All returned products must be shipped in the same or comparable shipping box to guarantee the return in sellable condition. If the customer selects to ship the product back in which the product is smashed and/or not resalable due to the type of shipping method they selected, XSDepot.com will not be held liable nor responsible for crediting the customer for the return.

International Order Returns: The Customer will be responsible for return freight, Taxes, Duties, brokerage fees, and any other costs related to returning the product(s) to XSDepot.com.

Please note, XSDepot.com doesn't offer price protection. Due to the nature of our business, the price you pay today may be different at a later date.

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Shipping Charges: All customers must pay for Shipping & Handling (S&H). Charges are based on the weight and size of the package plus the method of shipping selected. Because product weights, dimensions and/or value vary greatly, we are unable to offer pre-calculated shipping charges at this time. Instead, XSDepot.com calculates shipping charges based on actual carrier rates depending on order weight and value.

Please Note: Upon request, we will contact you with shipping charges before we process your payment. This may delay your order if we do not receive a timely response. To expedite your order, please do NOT click on the "Contact Me about Shipping" box on the order form.

Budget Shipping: Budget Shipping orders are subject to a minimum charge of $. If the S&H exceeds $, the charge will be adjusted to reflect actual shipping charges. Please allow 4 to 10 business days for delivery. Orders are shipped via the best method available depending on the weight, value, and delivery location. Budget Shipping orders may ship via USPS First Class Mail, USPS Priority Mail, UPS Mail Innovations, FedEx Ground or UPS Ground.

Expedited Shipping: Expedited Shipping orders are subject to a minimum charge of $. If the S&H exceeds $, the charge will be adjusted to reflect actual shipping charges. Please allow 3-5 business days for delivery. Most orders will ship UPS Ground, however orders shipping to areas where UPS Ground is unavailable will be automatically shipped USPS Priority Mail at the Expedited Shipping cost.

Air Shipping: Air Shipping orders are not subject to minimum charges. Instead, the shipping charge is based on the posted rates, published by the carrier. Orders will be shipped UPS or FedEx, whichever is cheaper. All Air orders must contain a physical address. We are unable to ship UPS/FedEx to post office boxes and APO addresses.

International Shipping: International orders are not subject to minimum charges. Instead, the shipping charge is based on the posted rates, published by the carrier. Orders may be shipped UPS Worldwide Express, UPS Express, FedEx International Priority, FedEx Economy, or USPS Express Mail. Most orders with a physical address will be shipped UPS or FedEx. Most orders without a physical address will ship USPS Express Mail.

Total Time for Delivery: Total time is based on the amount of time it takes to receive payment authorization, order processing, and the transit time for the shipping service you select. This can range from 1 to 2 business days for in-stock items.

Order Processing Time + Shipping Time = Total Delivery Time

IMPORTANT: Our warehouse does not process orders on weekends or holidays, nor are deliveries made on Saturdays, Sundays or holidays. Holiday and weekend days should not be considered when calculating your delivery date. Most in-stock items usually ship within 1 - 2 business days after the order has been processed. See Order Processing for additional information. Business days are Monday through Friday excluding holidays. Please allow an additional 1 to 2 business days for weekend orders.

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International Order Policy: International Payment, Currency, Shipping, Tax and Duty Information.

Payment Options: International Customers excluding Canada may choose from the three following easy payment options:

1. American Express Credit Card Only - International Customers may use an American Express Card to place an order, provided the package is shipped to the billing address on the credit card statement.

2. Wire Transfer - The transferring of funds from your banking institution to ours. Transfers are verified within 1 - 2 business days and packages are usually shipped the same day. click here for wire transfer instructions.

3. International Money Order - All international money orders must be in US currency and mailed to:

www.XSDepot.com
SpaceBound, Inc.
280 Opportunity Way
LaGrange, Ohio 44050
United States


Also Please refer to Taxes & Duties and Currency Conversions for additional information and charges.

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Taxes & Duties: Throughout this entire Site, all prices are in U.S. Dollars. All orders are billed and charged in U.S. Dollar currency and will be converted to customer's local currency by your credit card provider at the then-prevailing exchange rate. XSDepot.com makes no warranty, express or implied, to any rate.

Duties and Taxes associated with shipping to your Country will increase the cost of your order. It is the responsibility of the customer to pay all import tariffs, brokerage fees and any other costs related to delivering the product(s) to you. Please note that this is in addition to the cost of your order. XSDepot.com highly recommends that you check on all fees, practices, and local import tariffs prior to placing your order. The Customer will be responsible for return freight charges should you refuse delivery of the product, or if the product is unable to be delivered to you.

Drop Shipping & Taxes: XSDepot.com does not collect sales tax on a reseller's behalf. XSDepot.com Drop Ship Services does not extend tax calculation and collection services to a reseller. It is the responsibility of the reseller to collect sales tax where applicable. Regardless of how resellers manage their taxing obligations, Resellers are solely responsible for such taxes.

Please note: XSDepot.com does not provide tax guidance or legal advice to resellers. Please consult with your tax advisors for a final determination on this matter.

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Currency Conversions: Please remember: Throughout this entire Site, all prices are in U.S. Dollars. All orders are billed and charged in U.S. Dollar currency and will be converted to customer's local currency by your credit card provider at the then-prevailing exchange rate. XSDepot.com makes no warranty, express or implied, to any rate.

There is a currency converter available on the Web at XE.com's Universal Currency Converter It is simple and very easy to use. Just fill in the fields and it will return the conversion to you in seconds.

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Technical Support: Technical support is provided by the majority of Manufacturer and/or Publisher of the Software Title. Please refer to telephone number and address located on each individual title. Most products include documentation with instructions to run the Software. Please read all documentation provided thoroughly along with contacting the Manufacturer directly before contacting XSDepot.com. If the title proves to be unreadable after following all steps provided above, please contact our technical support department here to obtain an RMA number and to arrange for an immediate replacement.

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Typographical Errors: If an item is listed at an incorrect price because of a typographical error or an error in the pricing information provided to us by one of XSDepot.com's suppliers, we shall have the right to cancel or refuse any/all orders that are placed for items listed at the incorrect price. XSDepot.com shall also have the right to cancel or refuse any/all such orders whether or not the order was confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, XSDepot.com shall post a credit to your credit card account in the amount of the incorrect price you were charged.

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Copyright Notice: This site is owned and operated by XSDepot.com. XSDepot.com claims all rights to the original works of XSDepot.com. Unless stated otherwise, all works or materials appearing on this site, including the text, design, logos, images, icons, and graphics, as well as the selection, placement and design thereof, are the property of XSDepot.com. You may use the information or materials from this site solely for the purpose of shopping on this site or placing an order and for no other use. No works from XSDepot.com may be reproduced or copied without first obtaining the written consent of XSDepot.com.

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Disclaimer Notice: All items sold by XSDepot.com are guaranteed against defects for 30 days from the invoice date. The defective item may be replaced only pursuant to the terms in the Information Center of this site. EXCEPT AS EXPRESSLY STATED IN THE INFORMATION CENTER OF THIS SITE, XSDepot.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO PRODUCTS SOLD BY XSDepot.com, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE.

In no event shall XSDepot.com, its officers, directors, employees and/or other representatives be liable for any damages of any kind, including without limitation, direct, indirect, compensatory, special, consequential, punitive, and/or incidental damages related to the products sold.

XSDepot.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE XSDepot.com SITE, (including but not limited to, the site's contents, information, operation, materials, and works) INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE.

In no event shall XSDepot.com, its officers, directors, employees and/or other representatives be liable for any damages of any kind, including without limitation, direct, indirect, compensatory, special, consequential, punitive, and/or incidental damages related to or resulting from the XSDepot.com site, including but not limited to, the site's content, information, operation, materials and works.

Notwithstanding the above, Customer agrees that its exclusive remedy for all damages, losses and cause of actions against XSDepot.com, its officers, directors, employees and/or other representatives whether in contract, tort (including negligence) or otherwise shall not exceed the price (excluding shipping, taxes and duties) of the product that was ordered by that Customer in the related transaction.

XSDepot.com is not responsible for any typographical errors. Please research your purchase carefully. Prices and product availability are subject to change without notice.

Legal Action: You agree that any legal action against XSDepot.com must be brought in the courts for Lorain County, Ohio. Ohio law shall govern all legal action without regard to any conflicts of laws provisions.

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  © 1995 - 2009 SpaceBound, Inc.. All rights reserved. Request Time: 1/5/2009 11:17:28 PM
  All product and brand names are trademarks or registered trademarks of their respective holders.